RMSBPL

Contact Us

Phone

+91-141 2369004
+91-141 2369005
+91-141 2369006
+91-141 2369007

Email

CONTACT@RMSBPLINDIA.COM RJNDRMODI@YAHOO.COM RAJENDRA@RMSBPLINDIA.COM

Head office

Rajendra Modi Share Brokers Pvt. Ltd. (Member- NSE, BSE, MCX, CDSL DP, AMFI) 403-404, Green House, Ashok Marg, C-Scheme Jaipur-302001

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Full Name

Escalation Matrix

Levels Role Person of contact Contact method Address Response time Responsibilities
Level 1
Customer servicing
Ankit Agarwal
Mob: 9928446623 Email ID: ankitagarwalcs@gmail.com
152-A, Vasundhara Colony, Tonk Road, Jaipur
24 - 48 hours
- Address and resolve basic customer inquiries and issues.
- Document the issue and resolution steps
Level 2
Head of customer servicing
Arvind Kumar
Joshi
Mob: 9982212040
Email ID: arvind_joshi1983@yahoo.com
203, Sangam Colony, V.K.I.A Colony
24 - 48 hours
- Handle escalation issues from level 1.
- Provide guidance and support.
- Ensure documentation
Level 3
Compliance
officer
Rajendra Modi
Mob: 9828165188
Email ID: rjndrmodi@yahoo.com
N-93, Adinath nagar, jln marg, jaipur
24 - 48 hours
- Address complex issues requiring managerial decisions.
- Review trends in escalations
- Resolve high-impact or sensitive issues.
Level 4
CEO
Jitendra Modi
Mob: 9828565188
Email ID: jitumodi0210@gmail.com
N-97, Adinath nagar, jln marg, jaipur
24 - 48 hours
Make strategic decisions on policies and procedures.
- Handle critical issues with major implications.
- Make final decisions

Working Hours : 10 AM to 7 PM

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.sebi.gov.in and MCX at https://www.mcxindia.com/Investor-Services or with. Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal.

Key Managerial Personnel

Sr. No Name Designation Contact details
1
Rajendra Modi
Managing Director
Mob: 9828165188
Email ID: rjndrmodi@yahoo.com
2
Jitendra Modi
Whole-time Director
Mob: 9828565188
Email ID: jitumodi0210@gmail.com
3
Rajendra Modi
Compliance Officer
Mob: 9828165188
Email ID: rjndrmodi@yahoo.com

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