Contact Us
Phone
+91-141 2369007-004
+91-141 2369007-005
+91-141 2369007-006
+91-141 2369007-007
RJNDRMODI@YAHOO.COM RAJENDRA@RMSBPLINDIA.COM
Head office
Rajendra Modi Share Brokers Pvt. Ltd. (Member- NSE) 403-404, Green House, Ashok Marg, C-Scheme Jaipur-302001
Send us a message
Escalation Matrix
| Levels | Role | Person of contact | Contact method | Address | Response time | Responsibilities |
|---|---|---|---|---|---|---|
|
Level 1 |
Customer
servicing |
Ankit Agarwal |
Mob: 9928446623
Email ID: ankitagarwalcs@gmail.com |
152-A, Vasundhara Colony, Tonk Road,
Jaipur |
24 - 48 hours |
- Address and resolve basic customer inquiries and issues. - Document the issue and resolution steps |
|
Level 2 |
Head of customer
servicing |
Arvind Kumar Joshi |
Mob: 9982212040 Email ID: arvind_joshi1983@yahoo.com |
203, Sangam Colony, V.K.I.A Colony |
24 - 48 hours |
- Handle escalation issues from level 1. - Provide guidance and support. - Ensure documentation |
|
Level 3 |
Compliance officer |
Rajendra Modi |
Mob: 9828165188 Email ID: rjndrmodi@yahoo.com |
N-93, Adinath nagar, jln marg, jaipur |
24 - 48 hours |
- Address complex issues requiring managerial decisions. - Review trends in escalations - Resolve high-impact or sensitive issues. |
|
Level 4 |
CEO |
Jitendra Modi |
Mob: 9828565188 Email ID: jitumodi0210@gmail.com |
N-97, Adinath nagar, jln marg, jaipur |
24 - 48 hours |
Make strategic decisions on policies and procedures. - Handle critical issues with major implications. - Make final decisions |
Key Managerial Personnel
| Sr. No | Name | Designation | Contact details |
|---|---|---|---|
|
1 |
Rajendra Modi |
Managing Director |
Mob: 9828165188 Email ID: rjndrmodi@yahoo.com |
|
2 |
Jitendra Modi |
Whole-time Director |
Mob: 9828565188 Email ID: jitumodi0210@gmail.com |
|
3 |
Rajendra Modi |
Compliance Officer |
Mob: 9828165188 Email ID: rjndrmodi@yahoo.com |