Contact
Contact Us
Phone
+91-141 2369004
+91-141 2369005
+91-141 2369006
+91-141 2369007
CONTACT@RMSBPLINDIA.COM
RJNDRMODI@YAHOO.COM
RAJENDRA@RMSBPLINDIA.COM
INVESTOR GRIVEYANCE MAIL
RJNDRMODI@YAHOO.COM
Head office
Rajendra Modi Share Brokers Pvt. Ltd. (Member- NSE, BSE, MCX, CDSL DP, AMFI)
403-404, Green House, Ashok Marg, C-Scheme
Jaipur-302001
Send us a message
Escalation Matrix
| Levels | Role | Person of contact | Contact method | Address | Response time | Responsibilities |
|---|---|---|---|---|---|---|
| Level 1 | Customer servicing |
Ankit Agarwal | Mob: 9928446623 Email ID: ankitagarwalcs@gmail.com |
152-A, Vasundhara Colony, Tonk Road, Jaipur |
24 – 48 hours | – Address and resolve basic customer inquiries and issues. – Document the issue and resolution steps |
| Level 2 | Head of customer servicing |
Arvind Kumar Joshi |
Mob: 9982212040 Email ID: arvind_joshi1983@yahoo.com |
203, Sangam Colony, V.K.I.A Colony | 24 – 48 hours | – Handle escalation issues from level 1. – Provide guidance and support. – Ensure documentation |
| Level 3 | Compliance officer |
Rajendra Modi | Mob: 9828165188 Email ID: rjndrmodi@yahoo.com |
N-93, Adinath nagar, jln marg, jaipur | 24 – 48 hours | – Address complex issues requiring managerial decisions. – Review trends in escalations – Resolve high-impact or sensitive issues. |
| Level 4 | CEO | Jitendra Modi | Mob: 9828565188 Email ID: jitumodi0210@gmail.com |
N-97, Adinath nagar, jln marg, jaipur | 24 – 48 hours | Make strategic decisions on policies and procedures. – Handle critical issues with major implications. – Make final decisions |
Working Hours : 10 AM to 7 PM
In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.sebi.gov.in and MCX at https://www.mcxindia.com/Investor-Services or with. Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal.
Key Managerial Personnel
| Sr. No | Name | Designation | Contact details |
|---|---|---|---|
| 1 | Rajendra Modi | Managing Director | Mob: 9828165188 Email ID: rjndrmodi@yahoo.com |
| 2 | Jitendra Modi | Whole-time Director | Mob: 9828565188 Email ID: jitumodi0210@gmail.com |
| 3 | Rajendra Modi | Compliance Officer | Mob: 9828165188 Email ID: rjndrmodi@yahoo.com |